The cost of using a charging point is a portion of the overall charging cost and is usually referred to as the "CPO Tariff."

It corresponds to the amount charged by the CPO to cover the costs of providing the charging station (investment amortization, operational expenses, and profitability).

The CPO tariff is duly published at the respective station, on the Find Station page, or in electric mobility apps.

To ensure free access to all EV Users (EVU), the current legislation requires that the OPC Tariff at any given time be the same for all EVU.

OPCs are free to set their own tariffs, which may vary throughout the day or differ at the same station depending on the power rating of the charging points.

These tariffs are generally based on the following variables, or a mix of them:
a) €/per charging session;
b) €/minute;
c) €/kWh
OPC tariffs are included in the invoices from the CEME and paid according to the method chosen by the UVE—either at the end of an ad hoc charging session or at the end of the contract period with the CEME.
 

The EMSP is the entity that charges for the energy portion.

This portion includes the costs associated with the energy consumed during each charging session.

The contracted energy price is freely negotiated between the EV users and the CEME, and discounts may be applied without any restrictions as agreed by both parts.

This cost covers the services provided by the CEME, including energy supply and other services (card/app availability, billing, collection, after-sales service), with a certain profit margin.

Network Access Tariffs (TAR), set by the ERSE and the Special Energy Consumption Tax are applied to the energy cost.

See the full list of Electricity Providers in the Mobi.E Network.
 

The EMSP is responsible for issuing invoices and charging the costs associated with charging sessions.

The invoice includes and identifies all portions the UVE must pay for their charging sessions over a given period or at the end of each session:
•    Energy portion;
•    Charging point usage portion;
•    Taxes.

To learn more about each of these parts, see “Cost of Charging” page.

This way, within the Mobi.E network, billing is simplified and transparent. It itemizes all components contributing to the charging session(s).
 

The cost of an ad hoc charging session must be displayed at each charging point and available on the Mobi.E website “Find Station”. It may also be shown in mobility apps.

This cost includes all common components associated with a charging session:
•    Energy;
•    Charging point usage;
•    Taxes.

The invoice issuance and collection are handled by one or more CEMEs with which the CPO of the station has agreements.

The cost of an ad hoc session includes both energy and point usage costs, with CEMEs and CPOs having full freedom to set their rates, which may be based on:

a) €/per session;
b) €/minute;
c) €/kWh – the most common method.

The cost of an ad hoc session is generally higher than that of charging via a CEME contract.

Electric Mobility Suppliers (ESMP) are the entities that sell electricity to Electric Vehicle Users (UVE) for charging their vehicle batteries at charging points connected to the Mobi.E Network.

A Charging Point Owner (CPO) is the holder of a charging point located in a private space with restricted access, intended for personal use or use by a limited number of users, and who, by choice, is integrated into the Electric Mobility Network.

The Electric Mobility Management Entity (EGME) is responsible for managing and operating the technological platform of the Mobi.E Network. It ensures interoperability between all participants in the system, guaranteeing real-time data exchange, information integrity and coordination of all electric mobility transactions.

Charging Point Operators (CPO) are the entities responsible for the installation, operation and maintenance of charging points connected to the Mobi.E Network.  They guarantee the proper technical functioning of the equipment and ensure that it is available for use by the UVEs.

The Distribution System Operator (ORD) is responsible for the management, operation and maintenance of the low and medium voltage electricity distribution network. In electric mobility, the ORD ensures the connection and energy supply to the charging stations.

Electric Vehicle Users (EVU) are drivers or owners of electric vehicles who use charging points to recharge their vehicle batteries.

No.

No.

The TAR to be paid for each load are detailed on the invoice issued by CEME and included in the energy portion of the loading cost.

The Energy Services Regulatory Authority approves the access tariffs.

Yes, as long as it is properly displayed and is the same for any EV user.

Operators can set their price based on the following three components, either individually or in combination:
• Fixed cost per session (activation fee);
• Cost per unit of time (€/min.);
• Cost per unit of energy (€/kWh).

It is important to note that the cost per unit of energy refers to the service (use of the charging point), not the supply of electricity, which is always the responsibility of the provider.

No. For identical charging sessions, the Operator must charge all users the same (Operation Tariff), regardless of their Electricity Provider, and according to the posted price list at the charging point.

Please consult your Electricity Provider. This information should also be included in your contract.

Yes. In this case, you are performing an ad hoc charging session.

Some electric mobility apps allow payment at the end of the session.

At charging points with power over 50 kW, installed after April 13, 2024, payment can be made with a bank card using an automated payment terminal. At other points, a QR code must be made available to allow electronic payment.

No. The total amount the user pays includes the cost of the charging point operation service (Operation Tariff), which is displayed at the charging point, and the cost of the service provided by your Electricity Provider (usually the electricity itself), according to the terms of your contract.

TARs are applied to electricity supplied via the electric mobility network for electric vehicle users and are set annually by ERSE. There are two different tariffs depending on the voltage level of the Public Service Electricity Grid (RESP) to which the charging point is connected, which can be Low Voltage (LV) or Medium Voltage (MV).

TARs for electric mobility are based on electricity sector tariffs for each voltage level (LV or MV) and include energy prices for different time periods, expressed in euros per kWh. Unlike in the traditional electricity sector—where TARs include a fixed part (based on contracted power) and a variable part based on energy consumed (€/kWh)—in electric mobility, there is only the variable component.

Since vehicles are charged at various charging points in the network, the fixed component related to contracted power is converted into a variable part and incorporated accordingly.

Thus, when comparing electricity sector TARs with those for electric mobility at each voltage level—considering only the variable part—it may appear that mobility TARs are higher. However, this direct comparison overlooks the fixed component present in the electricity sector, which is added to the variable part.

The values that EV users must pay for mobility TARs are published annually by ERSE (see here), and the corresponding time periods are provided by the respective Electricity Provider.

You can charge at any Mobi.E network point in two different ways:

1.    Using a card or app from an Electricity Provider
2.    Using a bank card through an electronic payment or a Payment Terminal (TPA). In this case, it is considered an ad hoc charging session. Charging points installed after April 13, 2024, with power greater than 50 kW must provide a Payment Terminal.

Yes. As long as the card is valid, it grants access to all Mobi.E network charging points, regardless of the Charging Point Operator.

No. To access any charging point on the network, you must contract electricity supply with a Provider, who will provide you with access means to the network (card or app).
Alternatively, you can use a bank card for electronic payment or use a Payment Terminal at charging points installed after April 13, 2024, with power greater than 50 kW.

Yes. Users are free to enter into multiple contracts.

Your Electricity Provider should provide that information.

MOBI.E plays a proactive and facilitative role in Portugal's transition to electric mobility, acting as the public instrument for the development of sustainable mobility.
It is a public company that has served as the Managing Entity of the Electric Mobility Network (EGME) since 2015, responsible for the management and monitoring of electric charging stations, particularly regarding energy flows, information, and financial aspects.

MOBI.E's role is essential for system operation, as it provides a digital platform that connects all public access charging points and the private charging points that wish to connect.

This digital platform ensures real-time information flow among all stakeholders:

a) EV users have access to real-time infrastructure availability and OPC/ad hoc tariffs;
b) CEMEs have real-time access allowing their cards/apps to function across all integrated Mobi.E points;
c) CPOs have real-time data on all charging sessions at their stations;
d) Regulatory and supervisory authorities have real-time access to infrastructure performance, allowing them to act within their mandates.
 

It is a digital platform that allows all charging stations operated by licensed Charging Point Operators (CPOs) in Portugal, located in publicly accessible areas, to operate in a single network.

Private charging stations whose owners choose to connect them are also part of the Mobi.E network.

By being integrated into the same digital platform, it becomes possible for EVUs to access real-time information on the availability of the entire charging infrastructure and to use all connected charging points with the same card/app.
 

It is equipment operated by a CPO that allows for the charging of electric vehicle batteries. Charging stations can be: Slow normal charging (up to 7.4 kW), medium-speed normal charging (7.4 kW to 22 kW), fast charging (22 kW to 150 kW) and ultra-fast charging (above 150 kW). You should check your vehicle’s battery specifications to make the most of the stations installed power.

The (Each) station includes a communication module that acts as an interface between the user and the Mobi.E network, enabling user authentication, consumption recording, and other functionalities.

Stations differ in the type of sockets they offer and the power they provide, which determines the charging time. Typically, normal stations have built-in sockets for user-supplied cables, while fast and ultra-fast stations provide their own cables.

Various licensed operators are part of the market.

Charging time depends on several factors: battery size and charge level, the vehicle’s onboard converter, the power of the charging station, and even weather conditions.
Depending on the internal convertor of your vehicle, charging can have the following durations:

•    Slow normal charging station: over 8 hours — suitable for residential areas without garages/parking
•    Medium-speed normal charging station: up to 4 hours — suitable for dense residential and commercial zones
•    Fast charging station: 1 to 1.5 hours — suitable for commercial and service areas
•    Ultra-fast charging station: up to 1 hour — suitable for highways and busy areas
The charging time values shown are reference values for the power provided by the station.

There are four charging modes:
a. Mode Charge 1: Standard charging using industrial sockets with the vehicle’s standard charger (typically for scooters and similar vehicles)
b. Mode Charge 2: Standard charging using industrial sockets with a control adapter integrated into the cable (typically for vehicles)
c. Mode Charge 3: Standard charging using Mennekes sockets with the electric vehicle’s standard charger
d. Mode Charge 4: Fast and ultra-fast charging using a charger that converts AC to DC

Chargers in the Mobi.E network comply with European standards and directives and include standard sockets that can be used by any electric vehicle.

Charging stations can be installed in both public and private locations.

If in a publicly accessible location (whether public or private), the station must be connected to the Mobi.E network and will be installed, operated, and maintained by a licensed Charging Point Operator.

In the case of charging stations located in private spaces with restricted access, the installation, availability, operation, and maintenance of the charging points, whether for exclusive or shared use, may be carried out either by duly licensed Charging Point Operators or by the actual owners, in any capacity, of the location where the charging point is installed. In this case, the owners of the space may also choose to request the integration of these charging points into the Mobi.E network, thereby becoming Charging Point Owners (CPO).

With the integration of the charging stations into the Mobi.E Network, the Owners benefit from the supply of electricity for electric mobility and ensure the proper energy settlements with the local installation. The consumption is paid by the users directly to their EMSPs (Electric Mobility Service Providers) and deducted from the future electricity bill of the location where the station is installed.

In these cases, the owner of the site may make the station available to their customers without charging a usage fee, with the drivers being responsible for paying for the electricity transferred to their vehicles directly to their Supplier. The site owner does not bear any electricity costs.

Yes, but for safety reasons, it’s not recommended to use conventional sockets.
There are dedicated home charging solutions available on the market, and installation should always meet technical requirements and be performed by a certified professional.

If you wish to use your home charger as if it were a public one—where energy is paid directly to your Mobility Electricity Supplier and not included in your home/condominium bill—you can connect your private charger to the Mobi.E network. You can even share it with neighbors or visitors, and each user pays their own consumption directly to their EMSP.

There are currently no tax benefits for companies installing charging stations. However, there are various incentives and benefits for electric vehicle fleets. See the existing benefits.

Yes, Mobi.E charging stations allow charging of any electric vehicle—two or four-wheeled—if compatible with mode 3 sockets with Type 2 (Mennekes) connectors.

Yes. Official brand repair shops for electric vehicles sold in Portugal are prepared to maintain electric vehicles.

Electric vehicles comply with all safety standards applicable to combustion engine vehicles in circulation. Additional safety requirements, defined by international certification bodies, apply to EVs and charging infrastructure that make the technology very safe.

To avoid electric shocks, there are different power levels adapted to each electrical installation, as well as safety mechanisms that prevent the improper handling of equipment and connection cables, even in adverse weather conditions.

The charging stations in the Mobi.E network have a cable locking system that prevents it from being removed unless the user logs out from the charging station. Additionally, whenever the cable is disconnected from the vehicle, the system automatically cuts off the electricity, meaning it is not possible to charge another vehicle without a new login.

You can charge your electric vehicle at any point in the Mobi.E Network. The network offers users thousands of charging points with various power levels, located in publicly accessible spaces and operated by licensed Charging Point Operators (CPOs). To check available charging points, consult the map.

Electric vehicle charging can also be done at home or at the workplace. However, the installation must comply with the technical requirements defined in the current legislation.

To view the list of charging stations, go to the Find Charging Station page. By clicking on the station icon, all relevant information will be provided. Electric mobility apps also offer this information.

The installation must be carried out by a Charging Point Operator, who must obtain a public domain usage license from the Municipality. In this regard, we recommend contacting a certified Operator. You can also inform your City Council of this wish, so that it may be considered in future electric mobility network expansion projects.

The Mobi.E network is continuously expanding.

Visit the Find a Charging Station page or consult MOBI.Data to check the current number, location, and availability of all charging stations in Portugal (Mainland and Islands).
 

The condominium can request a power upgrade from the Distributor Network Operator: E-Redes, EDA, or EEM. Since EV charging consumption is billed separately, the upgrade won’t affect the condominium’s energy bill.

None. Based on the information provided by Mobi.E, the Distribution Network Operator segregates the electric mobility consumption of the CPE in question, paying neither for more energy nor for more contracted power.

For example: at the end of the month, the common services meter reports 400kWh consumed. This same installation includes a charging station that reports 100kWh consumed. The condominium bill will only reflect the 300kWh of the installation. The 100kWh will be paid by the condominium owner to their Supplier based on the charges made.

This is the contact used to send alerts related to the charging station.

Yes. Mobi.E will provide the membership number later.

These documents are to be completed by the installer/manufacturer with the charger's configuration. Mobi.E will return the settings including the charger ID via email. The card will be sent to the entity listed in the station creation file that will then execute the charger configuration.

You can use any form that serves the same purpose.

The station is configured in the station's software and must be performed by someone with the knowledge to do so, typically the manufacturer or an entity accredited by the manufacturer.

Commissioning must be requested and performed by the manufacturer/installer/operator, upon appointment.

They can be sent by the installing company or by the applicant.

There are no costs related to MOBI.E or other public entities until the charging stations are effectively activated and made available.

All that is required is to sign the membership agreement. After this process, the connection of the charging stations to the network must be requested, following the indicated procedure.

No.

Both solutions are possible. Both solutions are equally eligible to benefit from support from the Environmental Fund (when available).

According to current legislation (Decree-Law no. 39/2010, as amended by Decree-Law no. 97/2017), any condominium resident has the right to install a charging point in their garage or parking space, even in shared areas, provided that:

- The condominium is notified at least 30 days in advance by registered letter with acknowledgement of receipt.

- The installation does not compromise the safety or operation of the building’s infrastructure.

There is no need to obtain prior authorisation from the condominium assembly — the installation only needs to meet technical and legal requirements.

If the resident wishes to connect the charger to the building’s common electrical network, approval from the assembly is required, as it involves shared costs. To avoid conflicts, it is recommended to connect to the Mobi.E network, which allows energy consumption to be billed directly to the user, with no costs to the condominium.

Under normal circumstances, all that is required is a communication to MOBI.E requesting termination of the contract made by the DPC.

In the event of benefiting from the Environmental Fund incentive, the DPC is obliged to maintain the connection to the Mobi.E network for 24 months. In the event of termination of the contract before the aforementioned deadline, the beneficiary will be asked to return the incentive amount. After the 24 months have elapsed, it is sufficient to inform MOBI.E of the intention to terminate the contract made. MOBI.E will inform the Environmental Fund of this fact.

No, you will only have to pay the indicated amount, which corresponds to the EGME tariff applicable to Holders of Charging Points.

In the case of charging stations installed with the support of the Environmental Fund, for a period of 24 months from the date of approval of the incentive, there is no cost to the Holder, since the incentive includes the payment, by the Environmental Fund, of the Tariff of the Electric Mobility Management Entity (EGME) to Holders of Charging Points (DPC), established under the terms of the Electric Mobility Regulation (Regulation No. 854/2019, of November 4, amended by Regulation No. 103/2021, of February 1).

The infrastructure can be connected to the building’s Common Services, meaning to the CPE of the Condominium

It can also be connected to a private unit as long as the resident has a closed garage box powered from their individual meter.